Application Deadline: Friday 11th April 2025

Hybrid Working Pattern - 3 days in Office & 2 WFH

About us

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme.

For more information on Cynergy Bank visit www.cynergybank.co.uk

Company Benefits

• Competitive Salary and Company Bonus
• Competitive holiday allowance plus bank holidays
• Option to purchase an additional 10 days holiday
• Pension contribution and Life Assurance
• Income Protection Scheme and Season Ticket Loan
• Medical Cover (After Probation)
• Electric Car Scheme and Money Coach (After Probation)

The Role:

The Bank’s Compliance function sits within the 2LOD reporting to the Director of Compliance. Key responsibilities include tracking upcoming regulatory changes as part of horizon-scanning and via the Regulatory Change Forum. The Bank’s subject matter experts assess the impact of new requirements and propose associated management actions. An update on relevant regulatory changes is presented to Executive and Board Committees each month. Compliance also supports the developments of all new products and services, including digital initiatives, such as the mobile banking app and ensuring compliance with the Consumer Duty.

Compliance also owns the Bank’s Attestation Policy which applies to in-scope Senior Management Function role holders and is an integral part of the Bank’s risk management framework. It provides an on-going view of the status of the risk management and controls in place via ownership and quarterly attestation by the SMFs on matters within their areas of responsibility as agreed in their Statements of Responsibility. Consequently, it also supports the Bank’s on-going commitment and adherence to the requirements and principles of the SMCR, Consumer Duty and other regulatory requirements within the responsibilities of the SMFs.

Responsibilities:

• Engaging with the business/1LOD in an advisory capacity and dealing with ad hoc queries and incidents in a timely manner, ensuring that the Consumer Duty and all other regulatory standards are complied with.

• Assist with identifying regulatory and/or industry developments that are likely to affect the Bank, analysing them and taking a lead role in implementation by providing commercially focused, practical advice on upcoming regulations, advising the business/1LOD on the systems and controls required to ensure adherence.

• Lead on incident reporting management and as required related notifications (e.g. SUP_15 and PSD2).

• Participate and support the business/1LOD on other remediation exercises as required.

• Lead on reviewing and assessing new product and services and attend the monthly Product & Services stakeholders committee.

• Cover/provide support as required to the Senior Compliance Manager responsible for the management of SMCR Form A applications and other related SMCR activities, such as the updating of the Management Responsibilities Map and SMCR training sessions.

• Lead the Compliance function on regulatory projects which arise, working with key business stakeholders and ensuring all relevant regulatory notifications are made.

• Take a lead/support the Compliance Director with regulatory communications and liaison as required.

• Lead on the effective assessment of Conflicts of Interest and the ongoing management of the Bank’s Conflicts of Interest register, ensuring all Conflicts of Interest are identified and managed appropriately in line with policy.

• Assist or lead on the annual review of the Conflicts of Interest policy and other Compliance owned policies.

• Lead on the preparation of Compliance reporting to oversight committees, including Compliance and Risk Committee (CRC), ExCo and Board committees

• Assist with preparing an annual strategic compliance plan setting out the key areas of focus during the forthcoming year.

• Assist with training Bank staff on relevant regulatory requirements, such as the Consumer Duty, Conflicts of Interest, Conduct risk and SMCR, etc

• Assist in ensuring the Bank’s regulatory reporting through regulatory systems is carried out in order to fulfil the full suite of the Bank’s regulatory obligations.

• Assisting with maintenance of the Compliance Manual; and other policy and procedure documents.

• Assist the Compliance Director, as required, to ensure the Bank meets its ongoing regulatory responsibilities.

• Deputising for the Compliance Director, as required, at meetings and committees.

• One direct report; management experience desirable.

Essential Knowledge & Experience

• Actively promote and practise the Bank’s Guiding Principles

• Understand and adhere to the Bank’s policies and procedures with particular reference to:

• Conduct Rules and Professional Standards Policy

• Consumer Duty

• Information Security and Data Protection Act 2018 (GDPR)

• Fair Treatment of Customers

• Risk management and reporting of risk management incidents

• Regulatory compliance prevention of financial crime

• Disaster recovery and business continuity

• Support Bank wide Forums as required or identified

• Cooperate with and help colleagues across our business, performing other reasonable tasks as may be required from time to time

Behavioural Attributes:

We are looking for a motivated and detail-oriented individual who has proven time management, prioritising and organisational skills, with a strong attention to detail. 

The successful candidate needs to be an experienced compliance professional and have relationship building qualities to work across Bank wide teams.

The successful candidate will ideally be able to demonstrate their ability to embrace regulatory change, while playing a key part in ensuring that the Bank complies with its regulatory obligations.