Relationship Director - RMT

Shape the future of Relationship Management at Cynergy Bank.

Join us as a Relationship Director in the Relationship Management team, and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.

What’s the opportunity?
This is a permanent opportunity to join our Relationship Management team based in London and Manchester. As Relationship Director, you will lead the implementation of our business banking strategy, drive team performance, and manage a portfolio of business customers (£5m–£60m lending). Your work will directly influence growth, risk management, and customer experience across the bank.

Where You will Work

You will enjoy hybrid working, with 3 days in our London or Manchester office and 2 days from home.

Why Join Us?

We know the best people want more than just a job. At Cynergy Bank, you will find:

• Impact: Lead the delivery of Corporate/business banking strategy, drive team performance, and ensure operational and regulatory risk standards are met.
• Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
• Flexibility: A culture that values work-life balance, supported by our hybrid working model.
• Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.

How You Will Make an Impact

• Lead the delivery of business/corporate banking strategy to achieve growth and income targets.
• Proactively manage and develop a portfolio of business customers (£5m–£60m lending).
• Maximise new lending opportunities and drive product uptake with existing customers.
• Build and maintain strong relationships with key business partners and stakeholders.
• Independently assess and prepare high-quality loan applications.
• Monitor market trends and competitor activity to ensure the Bank remains competitive.
• Ensure full compliance with AML, KYC, and regulatory requirements.
• Champion a high-quality customer experience and continuous process improvement.

What You Will Bring

• Proven experience in business/Corporate banking and relationship management.
• Strong analytical and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Sound understanding of risk, governance, AML, and KYC frameworks.
• Ability to coach, mentor, and motivate others.
• Proactive approach to problem-solving and driving results.

How We Will Support You

At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:

• A salary and bonus package designed to recognise your skills and contribution
• 25 – 30 days holiday (with the option to buy 10 more)
• Award-winning pension savings scheme
• Healthcare, life assurance, and income protection
• Hybrid working (3 days office, 2 from home)
• Training and development opportunities

Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving. You can explore the full package here: cynergybank.co.uk/about-us/careers/benefits-and-rewards

Who Are We?

Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. This award reflects our team’s dedication to delivering exceptional banking experiences, powered by cutting-edge technology.

Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues. Learn more about us: cynergybank.co.uk/about-us

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.

The closing date for applications is Sunday 23 November 2025. Please note, we may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.