Compliance Manager (Band 3)

Shape the future of Compliance at Cynergy Bank.

Join us as a Compliance Manager and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.

What’s the opportunity?

This is a permanent role within our Compliance team, reporting to the Senior Compliance Manager. You will play a key part in ensuring Cynergy Bank meets its regulatory obligations, providing expert advice to the business, and supporting the delivery of our Consumer Duty and other regulatory standards. Your work will directly influence how we respond to regulatory developments, manage incidents, and maintain our reputation for integrity and compliance.

Where You will Work

You will enjoy hybrid working, with 3 days in our London office and 2 days from home.

Why Join Us?

We know the best people want more than just a job. At Cynergy Bank, you will find:

• Impact: You will be the go-to advisor for regulatory compliance, helping us stay ahead of industry changes and ensuring our products, services, and communications meet all regulatory requirements.
• Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
• Flexibility: A culture that values work-life balance, supported by our hybrid working model.
• Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.

How You Will Make an Impact

• Advise the business (1LOD) on regulatory queries and incidents, ensuring Consumer Duty and all regulatory standards are met.
• Manage incident reporting and related regulatory notifications (e.g., SUP_15, PSD2).
• Review and assess new products, services, and marketing materials for regulatory compliance.
• Identify and analyse regulatory and industry developments, leading on implementation as needed.
• Maintain compliance policies, manuals, and standards, and support regulatory reporting and committee submissions.
• Support and develop other Compliance Managers and deputise for senior leaders as required.

What You Will Bring

• Experience in a Compliance Advisory or Manager role, ideally within retail banking.
• In-depth knowledge of FCA and PRA regulatory frameworks and compliance topics (e.g., Consumer Duty, SYSC, DISP, BCOBS, MCOBS, PSD2, Conduct Risk).
• 5+ years’ experience in a 2LOD Compliance function.
• Excellent communication and report writing skills, able to explain technical concepts to all stakeholders.
• A degree in business, finance, economics, or a relevant professional qualification.

How We  Will Support You

At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:

• A salary and bonus package designed to recognise your skills and contribution
• 25 – 30 days holiday (with the option to buy 10 more)
• Award-winning pension savings scheme
• Healthcare, life assurance, and income protection
• Hybrid working (3 days office, 2 from home)
• Training and development opportunities

Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving. You can explore the full package here: cynergybank.co.uk/about-us/careers/benefits-and-rewards

Who Are We?

Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. This award reflects our team’s dedication to delivering exceptional banking experiences, powered by cutting-edge technology.

Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues. Learn more about us: cynergybank.co.uk/about-us

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.

The closing date for applications is Sunday 9 November 2025. Please note, we may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.