Business Continuity & Premises Officer

Shape the future of business continuity and premises management at Cynergy Bank.

Join us as a Business Continuity & Premises Officer and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.

What’s the opportunity?
This permanent position, based in Central London, provides essential coordination and administrative support across Cynergy Bank’s Business Continuity activities. You’ll help maintain BCM documentation, assist with Business Impact Analyses, support testing programmes, and help coordinate routine premises tasks such as logging activity, processing invoices, and maintaining compliance evidence. Your work will support the smooth running of the Risk & Control team and ensure the Bank can continue delivering core services during disruptions.

Where You will Work
You will enjoy hybrid working, with 3 days in our Central London office and 2 days from home.

Why Join Us?
We know the best people want more than just a job. At Cynergy Bank, you will find:

• Impact: Support operational resilience by keeping critical documentation, BCM plans, testing outcomes and premises evidence accurate, auditable and compliant.

• Growth: A culture that champions curiosity, innovation, and personal growth at every stage.

• Flexibility: A culture that values work-life balance, supported by our hybrid working model.

• Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.

How You Will Make an Impact

• Support and maintain BCM policies and procedures aligned to governance and Operational Resilience requirements.

• Assist in coordinating and updating Business Impact Analyses (BIAs).

• Maintain BCM plans, including business resumption and disaster recovery documentation.

• Support BCP and scenario testing programmes, recording outcomes and lessons learned.

• Provide administrative governance support to ensure BC activities are audit‑ready.

• Maintain and update the Incident Response Team (IRT) playbook.

• Support routine premises activity across the Cynergy estate, tracking tasks and working with ISS and internal teams.

• Process invoices, purchase orders and premises-related documentation (rent, utilities, maintenance, insurance).

• Assist with compliance evidence for premises-related controls and documentation.

• Provide administrative support for facilities management activities (not including contract negotiation). 

What You Will Bring

• Knowledge of BCM frameworks, disaster recovery planning and operational resilience.

• Familiarity with ISO 27001 and related evidence requirements.

• Strong communication, organisation and stakeholder support skills.

• Ability to support incident reporting and trend tracking.

• Preferred: Business Continuity or Risk Management certification (e.g., CBCI, ISO 22301).

How We  Will Support You

At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:

• A salary and bonus package designed to recognise your skills and contribution

• 25 – 30 days holiday (with the option to buy 10 more)

• Award-winning pension savings scheme

• Healthcare, life assurance, and income protection

• Hybrid working (3 days office, 2 from home)

• Training and development opportunities

Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving. You can explore the full package here: cynergybank.co.uk/about-us/careers/benefits-and-rewards

Who Are We?
Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. This award reflects our team’s dedication to delivering exceptional banking experiences, powered by cutting-edge technology.

Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues. Learn more about us: cynergybank.co.uk/about-us

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.

The closing date for applications is Wednesday 11 February 2026. Please note, we may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.