People Advisor (People Operations, Data & AI)

Shape the future of human‑digital banking at Cynergy Bank.

Join us as a People Advisor and play a pivotal role in delivering high‑quality, modern people support across Cynergy Bank. This is a development‑rich opportunity offering genuine breadth across advisory, reward, learning, data and digital HR alongside exposure to senior People & Culture leaders.

What’s the opportunity?

This is a key role within our People Advisory team, supporting the full employment lifecycle while helping modernise how people services are delivered across the Bank.

You will act as a trusted advisor on all people matters, own and improve core people processes, and work at the forefront of our human‑digital work design by partnering with our AI assistant, Buzz, to continuously enhance how colleagues access people support. Your work will directly influence colleague experience, risk management and how AI‑enabled HR evolves in a regulated environment.

Where you will work

We support hybrid working, with 3 days a week in our London office and 2 days from home.

Why join us?

Impact
Make a real difference by improving people processes, strengthening governance, and shaping how AI supports colleagues across the Bank.

Growth
Gain hands‑on exposure across L&D, reward, HR data, operations and advisory, with direct access to the People & Culture Leadership Team.

Flexibility
A hybrid working model that supports balance and performance.

Rewards
A competitive salary, annual bonus opportunity, and a comprehensive benefits package designed to support you at every stage of life.

How you will make an impact

• Act as a trusted People Advisor on queries beyond day‑to‑day AI support.

• Own and deliver end‑to‑end people processes including onboarding, leavers, HRIS data management, reward and payroll inputs.

• Identify opportunities to streamline, automate and improve processes using digital tools and AI.

• Maintain and develop learning systems, content and reporting, supporting leadership and mandatory training programmes.

• Support reward, benefits, performance and annual cycles, ensuring accuracy, data quality and governance.

• Produce high‑quality MI and insights to inform leaders, audits, vendors and People & Culture priorities.

• Lead or contribute to cross‑team projects that enhance colleague experience and operational effectiveness.

What you will bring

Technical capability

• Experience working in a generalist HR or People Advisory role across the employment lifecycle.

• A solid understanding of employment law fundamentals and HR policy frameworks.

• Strong HRIS and data capability, with confidence using Excel and/or Power BI to generate insights.

• Experience supporting reward, payroll, benefits, learning systems or performance processes.

• An interest in AI, automation and digital ways of working, with the ability to review and refine AI‑generated content.

Ways of working

• A strong communicator with excellent attention to detail.

• Comfortable operating in a fast‑paced, evolving environment with changing priorities.

• Proactive, improvement‑focused and confident working in ambiguity.

• Curious, pragmatic and service‑driven, with a strong sense of ownership and accountability.

How we will support you

At Cynergy Bank, we are committed to your wellbeing and success. Our benefits include:

• A competitive salary and bonus opportunity

• 25 days holiday (with the option to buy up to 10 additional days)

• Award‑winning pension scheme

• Healthcare, life assurance and income protection

• Hybrid working and flexible benefits

• Ongoing learning and development opportunities

• Access to lifestyle discounts, recognition awards and volunteering initiatives

A full overview is available at cynergybank.co.uk/about-us/careers/benefits-and-rewards

Who are we?

Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to support ambitious individuals and businesses. Since 2018, we have lent over £4bn to scaling businesses and were named Bank of the Year 2025 by MoneyAge, recognising our commitment to customers, innovation, and tailored solutions.

Our values guide everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing.

This advert outlines the main responsibilities and requirements of the role. A full job description will be shared with shortlisted candidates. If you do not meet every requirement, we still encourage you to apply — we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment to ensure every application is reviewed fairly.

Closing date: Sunday 12th April 2026. We may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.