Empowering Our Customers & Colleagues
A bank focused on customers, people and relationships
Our purpose is simple: Supporting UK businesses and savers to succeed.
Our vision is to empower entrepreneurs, and business owners to achieve their ambitions by offering tailored banking solutions for our customers personal and business finance needs.
We put enduring relationships at the heart of what we do through a human-led approach, empowering our colleagues to deliver exceptional service enabled by the technology.
Want to join us on our journey? Let us know.
A message from our CEO
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As a challenger bank, we are committed to providing our customers with a new standard of value and service. We're here to disrupt that norm and empower people and businesses with fairer, more transparent financial solutions that genuinely prioritise their success. We believe that empowering our people allows us to deliver better and innovative solutions which in turn, empower our customers to reach their financial goals. If you’re passionate about changing banking for the better, then Cynergy Bank will be the place for you.
Nick Fahy
CEO
What the Team Says
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I originally started in the organisation when it was Bank of Cyprus UK Ltd as a Relationship Lending Manager in the Southgate office, and saw many changes at the Bank during this time. I've always found the Bank to be friendly, people orientated and customer focused. As a challenger bank I’ve gained a more rounded experience with Cynergy Bank having previously worked at high street banks. A real bonus is having easy communication with other departments and people to get advice or resolve problems quickly, or just to have a chat.
Stas Szemiako
Associate Director
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Joining Cynergy Bank has been a positive journey for me. The staff are highly experienced and knowledgeable, and I have received excellent support to help me settle into the new role. The Bank is committed to growth, and you see this every day in how well the teams collaborate to achieve this. I’m really enjoying being in an energetic and enthusiastic environment and even though everyone is working hard, the office is a sociable experience.
Anita Doyle
Credit Assessment Manager
The Story of Cynergy Bank
Cynergy Bank in Numbers
regional offices
Colleagues
total lending to customers (GBP)
Trustpilot rating
Glassdoor rating
Our Colleague Mission
To create a culture which empowers our people, celebrates success and allows all colleagues to feel a sense of belonging. Through our digitally enabled frameworks we will attract, develop and retain our people, embracing difference, encouraging agility and by doing the right thing; we will become a material contributor to society, the communities we serve and the environment.
Inclusion & Diversity at Cynergy
Cynergy Bank is committed to fostering a diverse and inclusive workplace for all our colleagues now and in the future.
We actively encourage our colleagues to bring their whole selves to work every day – this statement underpins our I&D framework, and is supported in partnership by our Inclusion and Diversity network, Executive Committee, Board and People and Culture team.
Our Colleague Vision
"To help our colleagues succeed and grow to their full potential"
Our PROUD Values
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PUTTING THE CUSTOMER FIRST
We place the customer at the heart of our decision making to deliver good outcomes.
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RISK FRONT & CENTRE
We take accountability and manage risks as an intrinsic part of our day-to-day work, embracing ESG.
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OPPORTUNITY, EMPOWERMENT & INNOVATION
We continuously embrace change and achieve agility through innovation.
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UNITED TEAM - INCLUSIVE & DIVERSE
We embrace our differences to create an equal environment, where we can all be at our best.
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DOING THE RIGHT THING
We act with integrity and transparency in all our dealings.
Meet the Executive Team
Our Benefits
Cynergy Bank supporting you for the moments that matter.
Find out more here
Giving Back
We believe in giving something back and have several initiatives to empower our team to make positive contributions to the communities we operate in.
- Our Helping Hands scheme gives Cynergy Bank employees two days paid leave per year to volunteer with a #charity of their choice.
- We are proud to be supporters of Noah’s Ark Children’s Hospice as our flagship charity. In 2023, we volunteered over 125 hours and raised £30,000 for the charity.
- Give-As-You-Earn (GAYE) scheme so you can donate directly to your favourite charity.
- Charity Match scheme, where we match donations for employee fundraising initiatives.
We're Winners
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WIBF Awards for Achievement 2023
Best SME Diversity and Inclusion Innovation
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SME Enterprise Awards 2023
Best SME Specialist Banking & Business Services Provider
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Personal Finance Awards
Best Online Savings Provider - for the fourth year in a row!
Proud to be members of:
About Cynergy Bank
Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.
Already working at Cynergy Bank?
Let’s recruit together and find your next colleague.